The Financial Aid Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process, and disburse all federal and state financial aid programs, veterans' education benefits, and third-party student aid programs.

Minimum Qualifications:
  • Associate Degree in a related field from an accredited institution. Bachelor's Degree preferred. A combination of education and related experience may be considered
  • Minimum of five (5) years of current full-time experience in accounting related processes; financial aid experience preferred
  • Able to work with students, the public, and co-workers in a professional manner
  • Able to communicate effectively in written and verbal form
  • Understands the importance of and can maintain confidentiality
Skills and Abilities:
  • Strong work ethics, self-starter, willing to go above and beyond when needed
  • Independent thinker with critical thinking skills
  • Time management skills; ability to prioritize projects and meet deadlines consistently
  • Working knowledge of state, federal, and institutional financial aid policies/guidelines
  • Strong computer skills utilizing software applications including, Ellucian Banner, spreadsheets, word processing, and other campus-based software
  • Willing to remain current in regulations and policies about financial aid programs


Responsibilities and General Duties:
  • Documentation verification of student eligibility for financial aid programs
  • Calculation and entry of student awards in Ellucian Banner
  • Counseling of students regarding all financial aid programs
  • Reviewing and verifying student eligibility each term for all aid programs
  • Assist with recruitment activities and new student orientations
  • Other duties as assigned by administration

Classification: Exempt

Salary: Commensurate with qualifications, experience, and the salary guidelines established by the Tennessee Board of Regents.

Application Deadline: Application review and interview process starting immediately

  • Applicants must submit a cover letter, resume, and TCAT Memphis Application
  • The employment application is on the college's website:
  • Current federal law requires identification and eligibility verification before employment
  • Only U.S. citizens and aliens authorized to work in the United States may be employed
  • Interested applicants should email the application packet to


NOTICE OF NON-DISCRIMINATION: The Tennessee College of Applied Technology­ Memphis does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. Gwen Sutton is designated to handle inquiries regarding the
non­ discrimination policies: 550 Alabama Ave, Memphis, TN 38105, phone no. 901-543-6137, Email: